Membership Terms and Conditions

1. DESCRIPTION OF THE SERVICE

1.1. After registering in the Service, the User gains access to a closed section of the Service (hereinafter referred to as the "Personal Account"), available to the User and the contact persons added by him, containing information about the User and contact persons, sets of personal settings for interacting with the Service, information about the applications placed by the User and other data. In the event that the User has added information about contact persons, such persons have the right to use the Service through the User's Personal Account, including all the possibilities provided by the Service.

1.2. Through the Personal Account indicates the essential and additional conditions for the provision of the service (including the date and time of the start, the route or the number of hours of booking, the class of the vehicle, the number of passengers, the presence and amount of luggage, the need for child seats,

2. RULES OF CANCELLATION OF TRANSFERS

2.1. The User has the right to unilaterally cancel the Transfer in the Personal Account

Distance Sales Agreement

www.antalyaviptransfer.com

DISTANCE SALES CONTRACT

1. Parties

This Distance Sales Contract (“Contract”) has been made between the parties for the sale of the services provided by Antalya VIP Transfer Services.

Seller:

Company Name: Antalya VIP Transfer

Address: [Company address]

Phone: [Company phone number]

E-mail: [Company e-mail address]

Buyer:

The buyer's identification information and contact information will be provided during the transaction made over the internet.

2. Subject

This contract determines the terms and conditions regarding the purchase and sale of transfer services offered through Antalya VIP Transfer services. The buyer purchases the service by making a reservation through the website in order to benefit from Antalya VIP Transfer services.

3. Definition and Sale of Service

The seller has determined all kinds of information, pricing and service details regarding the vehicle transfer service offered by Antalya VIP Transfer on the website. The buyer purchases the transfer service under the terms and prices specified on the website.

4. Price and Payment

The price of the service will be calculated based on the prices displayed on the buyer's website. The buyer can pay for the service with a credit card, bank card or other payment methods. The credit card and payment information used in the payment are processed through secure payment systems.

5. Moment of Contract

This contract enters into force when the buyer completes the reservation process on the website and makes payment. This transaction means that the buyer makes the payment using the specified payment methods and accepts to receive the service from the seller.

6. Provision and Cancellation of the Service

The buyer will receive the transfer service on the date requested. The seller is obliged to perform the transfer service on the requested date.

Cancellation or change of the service must be made by the buyer at least 48 hours in advance. The fee for the service canceled during this period will be refunded to the buyer in full. However, in cases of cancellations made within less than 48 hours, the full fee will not be refunded.

7. Buyer's Obligations

The buyer is obliged to provide correct personal and contact information when receiving the transfer service. In addition, the seller must be present at the specified time on the date of receiving the transfer service. In case of delay, an extra fee may be requested.

8. Seller's Obligations

The seller undertakes to provide the requested transfer service to the buyer in the best way possible. The seller informs the buyer in advance of the vehicle and driver information determined on the date the service will be provided.

9. Right to Withdraw from Distance Contract

The buyer has the right to withdraw from this contract within 14 days after purchasing the transfer service, without giving any reason and without paying a penalty. However, the buyer must request withdrawal before the transfer service starts. If the service has already started, the right of withdrawal is invalid.

10. Privacy and Protection of Personal Data

The seller uses the buyer's personal information only for the purpose of providing the service and does not share it with third parties. The buyer agrees to the processing and storage of his/her personal data.

11. Resolution of Disputes

Any disputes that may arise regarding this contract will be heard at the Antalya Courthouse. The parties agree that Turkish law will apply in resolving disputes.

12. Enforcement

This contract will enter into force after it is approved by the buyer. The buyer completes the transaction by stating that they have read and accepted the terms of the contract.

13. Other Provisions

The parties have the right to make changes to the provisions of this contract. However, any changes to be made must be notified to the buyer in advance and approved by the buyer.

Buyer Information

Name and Surname: ___________________________

Phone: ______________________________

E-mail: ______________________________

Approval

The buyer declares that they have read and accepted the terms stated above and that they have accepted to benefit from Antalya VIP Transfer services.

Seller Signature: _______________

Buyer Signature: _______________

Confidentiality and Security Agreement

Privacy and Security Agreement

PRIVACY AND SECURITY

The explanations of the concepts and abbreviations used in this agreement are given below.

1.Antalya Doğan Turizm Seyahat Acentası / Antalya Doğan Transfer Turizm Elak İnşaat Gıda

Ticaret VE Sanayi Limited Şirketi will be referred to as ‘antalya vip transfer’ in short.

2.Site: www.antalyaviptransfer.com website

3.Visitor: Person or persons who visit and use the site for informational purposes without providing their personal contact information.

4.Member/Customer: Person or institutions who enter the minimum information required to use the site, use a valid e-mail address and a password, log in to the site in this way and provide their personal and/or corporate information and service details with their own consent.

5.User: General definition of all visitors, members and customers using the site.

1-Privacy: This site belongs exclusively to Antalya vip transfer and is responsible for protecting the privacy of its users. In general, this privacy agreement applies to all User information collected and used by www.antalyaviptransfer.com. This Privacy Agreement outlines the types of information and data collected by Antalya Vip Transfer on this site; how they are used and protected. Antalya Vip Transfer confirms that all the rules in this agreement will be fully complied with. Thus, in accordance with the principles set forth herein, utmost care is taken to ensure that all information collected by Antalya Vip Transfer is stored with strict security and confidentiality measures taken by the team in the relevant service providing department of Antalya Vip Transfer. However, this responsibility includes and is limited to the highest level of confidentiality provided within the conditions required by the internet environment. The site may contain links to sites belonging to Antalya Vip Transfer partnerships, affiliates or representatives and other sites that can demonstrate that they are sufficiently sensitive to confidentiality and comply with the standards. However, Antalya Vip Transfer cannot be held responsible for the content or confidentiality practices of the relevant sites.

2- Confidentiality of Personal Information and Membership Records: By using the site, you agree to the collection and use of your personal information obtained through the site by Antalya VIP Transfer and affiliated companies and representatives. You must use your e-mail address and password to use your membership page on the site. It is recommended that you change your password through your membership page. In addition; you are responsible for the completeness and accuracy of the information you provide when purchasing any of our services. Failure to provide the information required for your transactions in full or correctly may result in our failure to provide the service you expect from our website. Antalya VIP Transfer is in no way responsible for any disruption in website use and/or services that may arise from your failure to provide your information in full and correctly. Your membership information must always be kept confidential; Antalya VIP Transfer has no responsibility for third parties accessing your username and/or password information. Any responsibility arising from your failure to keep this information confidential belongs to you, and Antalya VIP Transfer does not assume any responsibility, regardless of its name.

3-Protection of Information You Share with Us: antalya vip transfer hosts all personal information and data provided to it for the use of this Site and the services on the Site on secure servers, and uses various secure techniques for its protection, including the transmission and encryption of financial information, if any. Many forms and data environments where you send information to us are protected by encryption. The information and data you enter are stored in our system as required by our services and for the period required by law to be stored. Access to the data held by us or changes to the information can be made through the member login pages. Using these pages will mean that you approve the storage and use of the updated version of the necessary information and data by antalya vip transfer in accordance with this Privacy Agreement.

4-Over time, antalya vip transfer and its affiliated companies and/or representatives may send a small text file to your computer via the Site. This information is small data sent to your Internet browser by the Site server and then stored in your computer's memory. The small texts sent do not harm your system. This application makes it easier for you to make repeated visits to the Site. You can change the settings of your internet browser to not accept the texts sent or to have your browser warn you when a text is sent to your computer. If you reject the texts, you will encounter them on our site and other websites.

Passenger Transport and Service Agreement

Passenger Transport and Service Agreement

1-Parties:

Antalya Doğan Transfer Tourism Elak Construction Food Trade and Industry Limited Company will be referred to as ‘Antalya VIP Transfer’ in short.

The person whose name and surname are specified in the reservation and/or the persons he/she represents will be referred to as ‘’Consumer or Customer’’.

2-Subject:

This agreement is made between the consumer and Antalya VIP Transfer. This agreement is arranged for the services specified on the Antalya VIP Transfer website, the qualifications and sales conditions of which are made for the service sales made by telephone or electronically and covers the rights and acquisitions of the parties.

With this agreement, the parties have agreed on the provision of transfer service from the addresses or hotels determined by them before and after the flight to the airports and/or vice versa, and the performance of this service by Antalya VIP Transfer for a fee, within the framework of the following contract conditions.

3-Service and Payment Information

- The contract price is the amount specified in the reservation confirmation form.

- Requests for different points other than the route(s) specified in the reservation in the private transfer service; If it is on the route and without waiting, it is included in the price, if it is not on the route, the amount determined by Antalya VIP Transfer for each different point is paid by the passenger in the region.

- Antalya VIP Transfer has the right to make changes to the transfer vehicle without any fee change without notifying the consumer when necessary. If the customer does not accept this change, he/she has the right to cancel his/her reservation and receive the full amount of the fee he/she paid. In this case, the customer does not have the right to compensation.

- With this contract, the consumer authorizes Antalya VIP Transfer to collect the service fee with the credit card information he/she has entered in the system. Antalya VIP Transfer system is encrypted with 3D Security and the consumer is responsible for the credit card information he/she has entered.

- The invoice issuance period for the purchased service is 7 days including the date of purchase, provided that no month is skipped, as per VUK.

Service Type:

- One-way transfer

- Two-way transfer

- Vehicle allocation with driver

- Private Tour options

4-Vehicle Type: Vehicle type selected by the customer

- VIP vehicle (Vito / Caravella)

- Minibus (Crafter / Sprinter)

5-Payment method:

- Cash (Payment to the driver in the vehicle)

- Bank (Bank transfer to company accounts / EFT)

- Credit Card (online payment via the website)

6-Number of Persons: The number of persons must be specified by the consumer.

7-General Provisions

Passengers are required to wear seat belts for traffic laws and life safety.

Even if the consumer cannot sign this contract by receiving it with a bank or credit card for any reason, the consumer is deemed to have learned the contract terms that will be valid between the parties through the website or advertisements and has accepted to receive the service under the written terms in the contract.

In order to benefit from the service that is the subject of this contract, the consumer must have made a reservation at least 6 (six) hours before the service time. On religious and national holidays, New Year's Eve and official holidays, a reservation must be made at least 48 (forty-eight) hours before the transfer time. The reservation can be canceled by the customer up to 6 hours before. In this case, the customer will be refunded. In case of later reservation cancellations, the service fee will not be refunded. The route to be followed from the departure point to the arrival point during the service is determined exclusively by Antalya VIP Transfer, taking into account traffic, road conditions and other criteria. In transfer services other than allocation and tour services, the customer does not have the authority to change this route. In this context, requests for the passenger to stop by a different location between the determined routes and to wait for a while at this location cannot be accepted. Antalya VIP Transfer is only obliged to transport the customer from a point to a specified point, from the point to the airport or from the airport to a certain point. Antalya VIP Transfer is obliged to allocate a vehicle suitable for the number of passengers and luggage volume determined by the consumer at the time of online purchase. Antalya VIP Transfer; hereby undertakes that all vehicles to be allocated to the service subject to this contract will be fully insured, their periodic maintenance will be fully performed, and that the necessary spare tire, first aid kit, fire extinguisher, reflector, etc. materials will be available in the vehicle. Antalya VIP Transfer will not be responsible for any physical or material damage to the customer or damage to the transported goods due to any traffic accident or other reason that may occur during the service. In such a case, the customer irrevocably accepts and declares in advance that Antalya VIP Transfer will not have any liability arising from Article 66 of the Code of Obligations and other provisions of the legislation. The articles of this contract that impose Antalya VIP Transfer liability are reserved. Transfer

Despite the allocation of a suitable vehicle, if the number of people and the amount of luggage determined by the customer at the time of purchase are exceeded, the transfer will be carried out without exceeding the legally determined carrying limits of the vehicle. Passengers or luggage exceeding the legal limits will not be accepted to the vehicle. If the customer cancels the transfer service for this reason, no refund will be made. The customer is obliged to document with the identification documents issued by the legal authorities or the reservation document to the Antalya VIP Transfer personnel in the vehicle at the transfer point that they are the customer who purchased the service. The transfer of the customer who does not fulfill this obligation will not be made. In cases where the customer has previously made a reservation for the transportation service but due to changes in flight programs or in operational cancellations and/or other delays, the customer is obliged to inform Antalya VIP Transfer by phone or by sending an e-mail to info@antalyavipransfer.com. In the event of a delay or route exceeding 3 hours, Antalya VIP Transfer has the right to change the terms of service without notifying the customer. In this context, if the flight is canceled for any reason, if the customer notifies Antalya VIP Transfer of the cancellation by sending an e-mail to info@antalyaviptransfer.com, if the transfer fee is paid, the refund will be made within 7 days at the latest via the customer's payment method without deduction.

It is the customer's responsibility to load the luggage completely and completely into the vehicles and to take it from the vehicle. Antalya VIP Transfer is not responsible for the loss and damage of items forgotten by the customer in the vehicle during the transfer. However, if the forgotten item is noticed by Antalya VIP Transfer personnel later, it will be delivered to the specified address within the borders of Antalya on the same day for an extra service fee upon the customer's request.

Antalya VIP Transfer is not responsible for carrying sacks, chests and similar items that may damage the vehicle as luggage during the service. Each passenger has a 20 kg baggage allowance per person. In the event of any loss or damage to luggage caused by Antalya VIP Transfer, the service fee for the items previously taken from the passenger and for which no value declaration has been made will be paid to the passenger as material and moral compensation. The customer accepts, undertakes and declares that there are no flammable, explosive, narcotic, liquid, odorous, radioactive or any substance prohibited by the Turkish Laws in the luggage subject to transfer. If the driver notices the presence of the listed substances in the luggage, the said luggage will not be accepted in the vehicle. If the transfer cannot be carried out during the discharge of the said substances from the luggage or if the customer cannot make it to the flight due to the time lost, no refund will be made. In addition, in this case, the customer cannot claim any rights or receivables under any name against Antalya VIP Transfer. If the presence of the above-mentioned substances in the luggage is noticed, the situation will be reported to the authorized authorities by Antalya VIP Transfer immediately. If the presence of the listed substances is not noticed by the driver and is detected by the police during the transfer by stopping and searching; any damages and losses that Antalya VIP Transfer will suffer due to this reason will be covered immediately by the customer in cash and in one go. The customer's pet transfer requests and the type of pet to be transported will be notified by the customer during the online purchase of the service. Animal transfer will not be made without such notification. Animal transfers are not made alone without an adult customer. The animal to be transferred under these conditions can only be carried in a special cage, in the section determined by the Antalya VIP transfer personnel in the vehicle, with all responsibilities belonging to the customer. It is not possible to transfer animals whose acquisition, possession and transfer are against the law according to the laws of the Republic of Turkey under any circumstances. In transfers from a certain point to the airport; Antalya VIP transfer declares and undertakes that the vehicle allocated for Antalya VIP transfer will be at the specified point at the transfer time. A delay of 15 (fifteen) minutes from the transfer time will be considered a reasonable delay. In case of a delay exceeding 15 (fifteen) minutes, the customer does not have to wait for the vehicle. In this case, the transfer fee is refunded to the customer. In transfer points such as sites and mass housing; if the 15 (fifteen) minute delay period is exceeded due to the site security guards preventing the vehicle from entering the site, the responsibility does not belong to Antalya VIP transfer. If 15 (fifteen) minutes is exceeded in this way and the customer does not wait for the vehicle, the fee will not be refunded. The customer must be ready at the specified point with their luggage at the transfer time. If the customer is not present at the transfer point at the transfer time, the Antalya VIP transfer allocated vehicle is obliged to wait for the customer for 15 (fifteen) minutes. 15 (fifteen) If the customer does not reach the designated point with their luggage at the end of the minute, the vehicle is not obliged to wait any longer.

At the transfer point, Antalya VIP Transfer personnel are not obliged to leave the vehicle and carry luggage, pet cages, or accompany the passenger to the vehicle.

Children under the age of twelve will not be transferred without their adult companions. The transfer of the companion back to the point where they were picked up depends on the purchase of the return service on the website. If a wheelchair transfer is also requested with the customer to be transferred, this will be notified by the customer during the online purchase of the service. If the customer states this when purchasing the service online, a baby seat will be placed in the vehicle to be allocated by Antalya VIP Transfer.

In cases where the service subject to this contract is interrupted or cannot be performed due to weather and road conditions, vehicle malfunction, sudden health problems related to the customer or driver, checks to be carried out by the law enforcement during the transfer, and other reasons, and in cases where the passenger cannot make it to the flight for these reasons; Antalya VIP Transfer is only liable to refund the pre-paid service fee to the customer. The provisions of this agreement that stipulate situations where no refund will be made are reserved. The customer accepts, undertakes and declares that Antalya VIP Transfer has no obligation to compensate for the flight ticket and other material/moral damages other than the obligation to refund the fee. In the event that the customer cancels the transfer during the transfer; Antalya VIP Transfer has no obligation to transfer the customer back to the point of pickup. If the vehicle's work schedule does not allow it, the customer will be left in the nearest residential area in accordance with the traffic rules. In such a case, no refund will be made. If the customer requests to return to the point of pickup and complete the transfer due to forgotten items or any other reason during the transfer, Antalya VIP Transfer has no such obligation. It is up to Antalya VIP Transfer to fulfill this request of the customer to the extent that the vehicle's work schedule allows. In such a case, Antalya VIP Transfer is not responsible for the customer not being able to catch the flight and suffering any other damages, and no refund will be made. In the event that the passengers or animals carried in the vehicle during the transfer experience any health problems; antalya vip transfer personnel are obliged to transfer the passenger immediately to the nearest health unit. Any request by the passenger to the contrary does not bind antalya vip transfer personnel. The nearest health unit may be official health institutions or private health institutions. Antalya vip transfer is not responsible for any death, bodily injury, material or moral damage that occurs during and after the transfer of the passenger/animal with health problems to the nearest health unit. At the end of the transfer, the customer is obliged to sign the notification document stating that they have purchased the service and reached the destination. If the customer requests, the invoice for the service provided will be sent by Antalya vip transfer to the address specified by the customer. is authorized.

I have read, understood and accepted this contract, which is prepared in our name, the entirety of the contract, the departure date and time, the road transport law numbered 4925, the information on the internet page and received a copy.

Name-Surname/Date/Signature of the person signing on behalf of the service recipient(s);

Name-Surname/Date/Signature of the person signing on behalf of antalya vip transfer;

antalyaviptransfer.com

8-Force Majeure

In the event that the parties fail to fulfill their obligations under this contract due to any kind and nature of force majeure not caused by them, natural events, adverse climate conditions, social events, public movements, events occurring due to negative developments in working life, all kinds of legal or illegal worker or employer movements, strikes, lockouts, union movements and slowdowns, war, armed conflict, revolution, declaration of martial law or state of emergency, conflicts and riots between groups. This contract will remain suspended until the end of the listed situations/negative effects. The contract will come into force again upon the end of the listed situations/negative effects. The failure of the parties to fulfill their obligations as a result of force majeure does not grant the other party the right to terminate or claim compensation.

9-Cancellation Conditions and Other Provisions

No cancellation, change or refund can be made for any reason on the campaign product purchased by the passenger. Applications made to the bank or Antalya VIP Transfer for cancellation and refund requests for reservations that have passed the date and time are invalid.

10-Authority

TC Laws will be applied and Antalya Courts and Enforcement Offices will have jurisdiction in the resolution of all disputes arising from the implementation of this contract.

11-Enforcement

Passengers who do not sign the contract but receive the service subject to the contract are deemed to have accepted the provisions of the contract by having the 3rd parties they have assigned to register on their behalf read and sign this contract. This contract has been prepared in 2 copies and signed by the parties, and in disputes arising from the contract, the Highway Transportation Law No. 4925 and other articles of the TC legislation will be applied. Antalya courts and enforcement offices

is authorized.

I have read, understood and accepted this contract, which is prepared in our name, the entirety of the contract, the departure date and time, the road transport law numbered 4925, the information on the internet page and received a copy.

Name-Surname/Date/Signature of the person signing on behalf of the service recipient(s);

Name-Surname/Date/Signature of the person signing on behalf of antalya vip transfer;

antalyaviptransfer.com